Shipping Policy

Delivery Time

Standard Orders: Orders will be shipped within 2-3 business days after confirmation. Urgent orders may be shipped within 1-2 business days, depending on the courier.

Holidays: Orders placed during holidays will be processed within 24-48 hours. For urgent orders, please contact us via email, and we will process your order promptly.

Logistics Delays: If there is any delay in logistics (e.g., delays in shipping to the warehouse, delivery issues, etc.), we will contact you via email to keep you informed.

Supported Logistics Companies

We use reputable logistics providers such as Hermes, DHL, USPS, Colissimo , and TNT. We do not support specific courier companies. If you need a specific courier, please contact us separately to confirm.

Updating Orders

Before Shipping: If you need to change the delivery address before the product is shipped, please submit a change request and contact us via email for confirmation. If you are not sure, it is recommended to email us for confirmation.

During Shipping: If you need to change the delivery address after the product has been shipped, please contact us via email. We will coordinate with the logistics provider to make the necessary changes.